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Maria Del Mar Lopez

Human Resources/Operations Assistant
Skills
(Self-evaluation)
Assertive communication 100%
Strategic planning 100%
Continuous improvement 100%
Teamwork 100%
Languages
English:
  • Reading
    70%
  • Writing
    70%
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Work experience

Director Rrhh/Operaciones
cafe bernabe gourmet sas | August 2017 - March 2020 (2 years 7 months)
Used skills

Duties: Responsible for human resource administration, assist interview processes, selection and hiring of personnel, prepare and make payroll payments, responsible for ensuring the operational development of the restaurant, managing suppliers, managing stocks of raw materials, managing production resources.

Major achievement

Preparation of operational protocols and functions manual, development of performance tests.

Barista Coffee Master
estrella andina sas | October 2014 - March 2016 (1 year 5 months)
Used skills

Functions: In charge of training and assisting in the training of new personnel, managing personnel, supervising operational processes, advancing continuous improvement processes in the sales area, improving the service experience and being a customer mediator.

Major achievement

I executed motivational training processes and operational processes.

Education experience
Other not Specified
Institución educativa comfenalco quindío | Technician
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