Provide remote support to the different operations and headquarters of the organization, providing solution to the requirements in terms of resolution of novelties of the information systems and databases, as well as contributing to the coordination and follow-up of routes, dispatch of merchandise, billing, personnel management, shifts, reports, cargo manifests and documentation in general, ensure the follow-up and delivery of merchandise as well as company vehicles

Implementation and compliance with delivery protocols

Through face-to-face and remote support, Guarantee the proper functioning of the company's technological equipment (computers, networks, biomedical equipment, biometrics, CCTV, communications), Provide 24-hour technical support by solving the requirements according to their priority, Train staff Regarding the proper use of the company's equipment, Perform preventive and corrective maintenance on the equipment (computers, printers, devices, etc....), Report and inform

Implementation of online services such as information systems, web page, file storage among others

Route tracking, technical personnel, inventory management, cctv monitoring and technical support , electronic security, radio communications equipment, links, remote connection, realization and monitoring of schedules, shift sheets , personnel control, periodic reports, management of technological means, vehicle and personnel tracking, internal and external customer technical support

implementation of a storage system and preservation of information (backup)