Gerson Peña Oviedo
Soporte Tecnico Ti
Professional profile
Work experience
Soporte Tecnico Ti
exxe logistica | March 2023 - Present (3 years 8 months)
Used skills
Level 1 and 2 support on site and remotely to the headquarters I am in charge of, in the cities of Buenaventura, Pereira, Ibagué and Pasto. Attention to software and hardware, inventory management, level 1 support in infrastructure.
Agent Mesa Ii
xolit s.a.s | November 2020 - March 2023 (2 years 4 months)
Used skills
HelpDesk technical support on site and remotely for all departments and users in the company DISTRIBUIDORA TROPI SAS with which the agreement is held. Management of Active Directory and administration of Siesa
Account Technical Representative
ibm colombia | August 2019 - June 2020 (10 months)
Used skills
Technical support in the different areas and users of the BANCO de BOGOTA client that has the contract for on-site service.
Education experience
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