Carlos Alexander Maldonado Bustamante
Management Systems and Process Architecture Consultant
Professional profile
Industrial Engineer, Administration Specialist and Quality Management Specialist with extensive work experience in the areas of Quality, Payment Methods, Agile and Traditional Project Management, ICT, Fintech, Operational and Operational Risk Management of the financial sector, trust, telecommunications and Retail, particularly in Organization and Methods and Organizational Design (Dimensioning, structures and Loads of
Work experience
Functions: *Advise the positioning and consultations of MiPymes in the field of process design. (Architecture and improvement) *Recommend best practices regarding process methodologies (LEAN, Kanban and 5S among others) *Recommend process improvement through the application of normalized standards such as ISO 9001, ISO 27001, ISO 45001, ISO 22301 among others ) *Recommend best practices for a controlled digital transformation (Sustainable Business Development, Human Talent and Ma
• Establish the functional requirements of each of the automation initiatives with the user. • Determine the characteristics of the product and create the backlog of each of the initiatives as Product Owner. • Coordinate with the technical team the implementation of the technological tools that support the automation initiatives.
Major achievement• Reduced the Credit Admission and Approval process in conjunction with the technology process by BPM Bizagi (Automation) by 30 HH per month.
• Design the processes which the organization is implementing. • Redefine those processes that can be optimized for the execution of the operational areas. • Raise awareness among the organization's collaborators, through the training of the processes that are designed. • Accompany collaborators in the internalization of each of the processes. • Formalize the processes and artifacts that are used in each of the processes.
Major achievement• I established the Scrumban methodology through the Sinapps and Jira tool, streamlining the specifications and scope of the projects through Scrum and the respective interactions through control panels.
Education experience
Colegio cafam | High School
