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Dainer Duran Mejía

Reporting Analyst
Skills
(Self-evaluation)
Languages
Professional profile

Information Systems Analysis and Development Technologist with extensive experience in data development, analysis, and analytics. I stand out for my ability to adapt to software development methodologies and for my critical thinking.

Work experience

Reporting Analyst
teleperformance colombia s.a.s. | June 2024 - Present (2 years 5 months)
Used skills

I perform exhaustive data analysis, providing strategic recommendations on trends and quartiles.

Major achievement

I implement and optimize stored procedures and DirectQuery connections in SQL.

Support Analyst
kgv store | April 2022 - May 2024 (2 years 1 month)
Used skills

I proposed and implemented innovative strategies, staying abreast of market trends.

Major achievement

Responsible for generating financial reports using Power BI.

Senior Experience Builder
emtelco cx & bpo | October 2020 - March 2022 (1 year 5 months)
Used skills

Comply with the indicators proposed at the individual level for the evaluation of service quality.

Major achievement

Manage and analyze user needs to identify efficient solutions.

Education experience
Software Development
Itm institucion universitaria | Technological career
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