Edgar Muñoz Moya
Project Leader
Professional profile
Master in strategic IT management and Electronic Engineer with expertise in technology operations , IT services , project management , contract oversight and process reengineering . Skilled in ITIL , agile , audits , and team leadership for national and international companies
Work experience
Managed software, hardware, agile methodologies, databases, automation, and analytics. Led technical teams, audits, IT governance, cost monitoring, and BI projects with Microsoft PBI.
Major achievement20% reduction in fixed costs, implementation of agile methodologies, IT governance recognized and adopted regionally.
Monitored structured cabling, electronic security, data center, automation, and electrical installations. Coordinated technical staff, documentation, and maintenance planning.
Major achievementImplementation of ITIL processes, updated knowledge in CCTV, SCA, RETIE, RETILAP.
Planned and coordinated structured cabling and refrigeration projects, supervised teams, monitored project lifecycles, and improved operational effectiveness.
Major achievementImproved inventory control by 70%, unified procedures, and implemented in-house technical team.
Education experience
Autonomous university of the west | Profesional
