José Armenta
Junior Infrastructure Engineer
Professional profile
Work experience
Ingeniero De Soporte Técnico Negocios
cos colombian outsorcing solutions | May 2021 - September 2021 (4 months)
Used skills
Support services contracted by businesses and SMEs, configuration of Cisco and Huawei routers, configuration of ont ZTE and Huawei, ticketing management and incident solution.
Junior Infrastructure Engineer
indra colombia ltda | August 2019 - April 2021 (1 year 8 months)
Used skills
Provide analysis, diagnosis and solution to energy business applications, to ensure operational continuity and stable performance. Data optimization, DML queries, reporting, data mining, internal development software testing and certification, and incident tracking and reporting.
Call Center Agent
atlantic international bpo | October 2018 - August 2019 (10 months)
Used skills
Provide 24/7 technical support on Internet services, Basic line and satellite TV to Movistar clients. Customer service, monitoring of user requests for information and records of inquiries.
Education experience
Computer Science
Instituto universitario politecnico santiago mariño | Undergraduate
Instituto universitario politecnico santiago mariño | Undergraduate
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