ADSI Technologist with one year of customer support experience across technologies, software, hardware, and platforms. Strong ticket management, troubleshooting, and customer communication skills. Experience in teamwork and adaptation.
Review and scheduled tasks of linux servers, configuration of equipment and supervision of production platforms, creation of backups, customer service, database maintenance. Compliance and monitoring of indicators.
Major achievementAssist in the development of a hardware solution and update of internal policies and compliance with them.