Yessika Elena Gonzalez Leon
Agent Support
Professional profile
Work experience
Agent Support
webhelp | November 2021 - November 2022 (1 year)
Used skills
Bilingual chat agent support.
Major achievementHelp and advice to customers in the USA, UK and Canada on the application and operation of Fitbit smartwatches
English Teacher
cecam languages & learning support centre. | September 2018 - December 2018 (3 months)
Used skills
Substitute teacher of Saturday English course.
Major achievementEmpathic attention to children between 6 and 9 years old, in a proactive, fun and different way, through games and activities
Teacher
ministerio bolivariano de educacion de venezuela. | January 2016 - June 2016 (5 months)
Used skills
Substitute teacher for a group of 28 children in the third grade of primary education.
Major achievementEmpathic and methodological attention to children between 7 and 8 years old.
Education experience
Various Trades
Colegio dr. francisco antonio rizquez | High School
Colegio dr. francisco antonio rizquez | High School
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