Edwin Fernando Sandoval Becerra
Customer Service Representative
Professional profile
I am a dedicated , organized , and methodical individual , always willing to learn new skills . I am friendly , helpful , and polite . I am able to work independently in busy environments and also within a team setting
Work experience
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Major achievementTake the extra mile to engage customers.
Implementing and monitoring chats/calls, to assess functionality, reliability, performance and quality of the service or product.
Major achievementDeveloping and executing test plans to ensure that all objectives are met.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Major achievementTake the extra mile to engage customers.
Education experience
Ace english malta | Sin estudios
