International economist and negotiator, Master in Logistics and Supply Chain Management, bilingual, with experience in foreign trade, purchasing, commercial and administrative management, customer service.
Leader in the administration of business development projects and businesses in their different stages, structuring of administrative processes and management in orientation talks, training, ideation and early validation, feasibility and final formulation of business plans to obtain resources and sources of financing such as Fund Emprender and others.
Major achievementEstablishment of 7 viable business plans which obtained a total allocation of resources of $560,000,000 COP, achieving the generation of 28 direct formal jobs. Execution and fulfillment of 100% of the budget objectives in the purchase of machinery, equipment.
Coordination of services to support the regional management of entrepreneurship, Entrepreneurship and Undertaking Fund programs while maintaining a continuous and safe operation, through a focus on quality services, teamwork and customer satisfaction.
Major achievementI improved office efficiency by 90% by updating the database, file control and evidence provided by managers, I reduced executive overload by 60% by managing all interactions with entrepreneurs and other ecosystem entities .
Offer a luxury customer service with personalized advice, meet sales targets and work as a team to achieve the goals of the entire store, manage and sell stock, implement new innovative ideas to achieve sales targets, analyze sales figures to determine the changes needed to improve sales.
Major achievementI increased weekly sales by 25% of products by analyzing the figures and executing new marketing strategies. I improved the sales KIP of our point using the techniques of customer service and product knowledge.