Handled customer inquiries and issues in English, demonstrating strong customer service and communication abilities in a high-volume environment.

Provided bilingual customer service for United Health Care, utilizing assertive communication and problem-solving skills.

Developed financial strategies and obtained resources for project execution, demonstrating negotiation and analytical skills.

Prepared business plans and financial projections for commercial expansion projects.

Advised clients on export processes, marketing strategies, and compliance, enhancing client relationships and export efficiency.

Conducted 80-100 monthly consultancies on service exports, focusing on marketing, legal, and monetization strategies.