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Franklin J. Guzmán Silva

support engineer
Skills
(Self-evaluation)
Microsoft 365 90%
Troubleshooting 90%
Technical support 90%
It service management 90%
Networking 85%
Network management 80%
Power automate 80%
Languages
English:
  • Fala
    60%
  • Leitura
    80%
  • Escrevendo
    80%
Spanish:
  • Escrevendo
    100%
  • Leitura
    100%
  • Fala
    100%
Professional profile

Work experience

Technical-Commercial Engineer
disrel s.a.s. | May 2026 - Present (6 months)
Used skills
It Support And Infrastructure – Work Practices
gbm | August 2025 - February 2026 (6 months)
Used skills
Monitoring And Customer Service
easypunto s.a.s. | January 2025 - May 2025 (4 months)
Used skills
Education experience
Diploma in Industrial Control and Automation
Universidad de la costa (cuc) | Specialization
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