Collection management Collection cutoff report and daily management cutoff IVR call attention BBDD management Efficiency indicators of portfolio negotiators ***}Collection indicators: daily and comparative goal Management reports on daily productivity Upload of information for mass insurance cancellation Manual insurance cancellation process{*** }Report of inconsistencies to system provider Adjustment of inconsistencies in insurance issues

Go from collection management to administrative support: Support to the portfolio statistical analyst, then support to another area of Financing Line (GAF) in insurance policies.

Database Management. Creation of quarterly reports. Archiving and Digitization of documents. Comprehensive care for street residents. Registration of participants.

Experience working with street residents. Learning about comprehensive care and psychological first aid.

Technology sales call center, outbound modality. Cold customer approach Compliance with weekly and monthly goals Entry and management of database and applications

Acquire experience in a call center, tools for fluency in a call and approaching clients and, cold.