I'm a software development technician. With experience as a bilingual customer service agent providing effective solutions, one of my many standards is punctuality. I'm familiar with the BPO industry.
I received and made calls to interested customers, providing them with accurate product information and demonstrating the benefits to persuade them to purchase.
Major achievementI sold home warranties to people in the US.
I manage several chats at once, responding to customer complaints and concerns, being cordial, friendly, and effective in responding to requests.
Major achievementMaintain punctuality on schedules, manage digital platforms and tools.