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Juan Fernando Carrillo Cardenas

Sales Agent
Skills
(Self-evaluation)
Assertive communication 100%
Languages
Professional profile

I'm a software development technician. With experience as a bilingual customer service agent providing effective solutions, one of my many standards is punctuality. I'm familiar with the BPO industry.

Work experience

Sales Agent
iqor | January 2025 - February 2025 (1 month)
Used skills

I received and made calls to interested customers, providing them with accurate product information and demonstrating the benefits to persuade them to purchase.

Major achievement

I sold home warranties to people in the US.

Bilingual Agent
webhelp/concentrix | January 2024 - July 2024 (6 months)
Used skills

I manage several chats at once, responding to customer complaints and concerns, being cordial, friendly, and effective in responding to requests.

Major achievement

Maintain punctuality on schedules, manage digital platforms and tools.

Education experience
University
Universidad catolica luis amigo | Without studies
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