Giovanny Saenz Caicedo
commercial agent
Professional profile
Professional with experience in sales, customer service, and digital marketing, focused on optimizing processes and building customer loyalty. I excel at managing remote teams, with advanced skills in CRM, Excel, and collaborative platforms. I have a background in financial management, adaptability to dynamic markets, and knowledge of Latin American startups. I seek to drive innovative commercial strategies in emerging companies.
Work experience
As a crowdsourcing contractor, I use my skills to complete specific tasks assigned by companies and organizations.
Major achievementParticipate in diverse and exciting projects from the comfort of my home.
I used advanced tools such as Excel, CRM, and Zoom to manage inquiries and resolve issues, achieving customer satisfaction metrics.
Major achievementI demonstrated cultural adaptability and effective collaboration within global teams.
I provided consulting services on a broad portfolio of products, managing accounts receivable and payable.
Major achievementI identified business opportunities and exceeded sales goals in a remote environment.
Education experience
Universidad de caldas | Profesional
