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Johny Alberto Giraldopiedrahíta

Level 2 Analyst
Skills
(Self-evaluation)
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Professional profile

Work experience

Level 2 Analyst
american technet | August 2022 - October 2023 (1 year 2 months)
Used skills

I was in charge of the level 2 area, which covered Windows server requirements and incidents, failures and its installation and configuration, I was in charge of migrating mailboxes to Office 365, I was in charge of IP telephony requirements and incidents, as well as giving network support such as mikrotik router configuration, nas configuration, supporting Linux servers as well as configuring, configuring virtual machines in vmw

Systems Analyst
soportecno sas | November 2021 - July 2022 (8 months)
Used skills

We go to companies to provide on-site support, we give them remote support, we install and configure servers, nass, we configure IP telephony, we install and configure Mikrotik routers, we manage firewalls, we provide support to Linux, Mac, Windows computers, installation of security cameras, structured cabling, maintenance of continuous ink printers.

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