I was in charge of the level 2 area, which covered Windows server requirements and incidents, failures and its installation and configuration, I was in charge of migrating mailboxes to Office 365, I was in charge of IP telephony requirements and incidents, as well as giving network support such as mikrotik router configuration, nas configuration, supporting Linux servers as well as configuring, configuring virtual machines in vmw
We go to companies to provide on-site support, we give them remote support, we install and configure servers, nass, we configure IP telephony, we install and configure Mikrotik routers, we manage firewalls, we provide support to Linux, Mac, Windows computers, installation of security cameras, structured cabling, maintenance of continuous ink printers.