Marcela Guerrero
Administrative Assistant
Professional profile
I am a responsible, honest person, compliant with assigned tasks, collaborative and with the ability to learn. Excellent interpersonal relationships and skills to work in groups and individually
Work experience
Realization of the business cycle made up of traffic, orders, billing, license plates and dealer deliveries. Support to the corporate sales area and automation of reports.
Major achievementAutomating a report for Renuew.
Attention to queries generated by different channels about the services provided, management of concerns, documentation of services provided and follow-up of admitted cases.
Major achievementGeneration of memorable experiences for users.
Receiving calls from users to purchase tickets, changes and special services. Subsequently, I supported agencies by validating processes and special authorizations.
Major achievementSupport to agencies validating processes and special authorizations.
Education experience
