Make the flowcharts of the new functionalities, previously defined and documented by me. Coordinate the different areas involved in the UX/UI, QA, DEV, PA process. Documentation and prioritization of cards on the Jira platform and coordination of meetings such as Daily, grooming, Planning and Product meetings and prioritization with clients according to agile methodologies such as SCRUM.
Major achievementI coordinated the platform for credit risk analysis for the second largest bonding company in Colombia, from the understanding of the client's needs, to its launch. Proposing functionalities such as facial recognition for identity validation, among others
Responsible for the analysis and strategic planning, design, maintenance and follow-up of KPI's through team leadership, design and execution of procedures, payroll control of outsourced collaborators, negotiation and follow-up of suppliers.
Major achievementI reduced the rate of rejected orders by platform partners from 8% to 2% through a proactive intervention program designed and led by me.
Responsible for the planning and implementation of tactical actions to increase sales. Control, measurement and projection of profit margin and sales, calculation and projection of inventory consumption accompanying the respective management to guarantee timely re-provisioning with suppliers, Management of databases with sensitive information in order to support decision-making high-impact decisions.
Major achievementI implemented a fraud detection model with which it was possible to identify collaborators that generated detriment to the company's resources.