Versatile professional with 5+ years in customer service and digital marketing , skilled in issue resolution , client management , and results-driven marketing strategies . Proficient in digital tools and focused on enhancing customer experience and brand visibility
Coordinated purchasing team, managed 30+ supplier relationships, led audits, and ensured compliance with corporate policies.
Major achievementAchieved a 12% annual cost reduction and improved delivery times by 25% through efficient purchasing procedures.
Coordinated logistics, resolved service issues, and collaborated with event teams for exceptional guest experiences.
Major achievementDelivered premium guest service at high-profile events, ensuring personalized and culturally sensitive experiences.
Managed digital marketing for magazine and urban art campaigns, analyzed analytics, and adjusted strategies for better results.
Major achievementIncreased brand visibility and engagement through strategic social media campaigns and content management.