Responsible for the administrative, operational, legal and customer service processes, as support and transversal axis of the provision of health service. Support and direction in decision making of the company's strategic processes, based in the analysis of management indicators. Direction for the development of purchasing processes, fixed assets, physical infrastructure, and biomedical technology.

Design of care models and strategies that contributed to improving the customer experience during the provision of health services.

Training and monitoring in the execution of administrative, legal and financial processes for the new management of the Oftalmohelp unit. Support in the management of contractual relationships with insurers. Training and supervision in the generation of reports and management indicators, subject to reporting to insurers and management committees. Advice in the preparation of financial budgets for the unit, and generation of strategies for compliance

Definition of parameterization and implementation of the Health 360 Software, in the outpatient care, diagnostic support and surgery processes.

Direction and management of the business unit in the area of ophthalmology. Execution of new hires and maintenance of contractual relationships with insurers. Definition of care models according to the client's requirements and the improvement in service delivery. Management of legal risk cases, guardianships, petition rights, and other requirements of regulatory entities and insurers.

Opening and Implementation of specialized diagnostic and surgical support services in-house and as service operator in fourth level complexity clinics.