I am a professional in international trade with experience in the area of customer service and sales. Coordination and leadership of commercial teams, with more than 6 years of experience in management, planning, execution and monitoring of strategies,
Leadership, mobilization, implementation of compliance strategies, KPI monitoring and support to the commercial team assigned to meet the goals. Ensure the satisfaction of the service provided to the client. Administration of assigned commercial area, strategic relationship with company managers. Management and monitoring of CRM and forecast. Identifies new business opportunities and develops commercial campaigns.
Major achievementFormal recognition as Team Leader
Effective closure of association with the cooperative and sale of pensioners' payroll, educational loans and cross selling of investments, savings accounts and insurance. Fulfillment of assigned goals and indicators, discussion of objections. Post-sale monitoring and maintenance with loyalty plan. Effective management of referrals and leads for new businesses. CRM management and prospecting bases. Consultative sale.
Major achievementPromotion to Coordinator
Guide the client on the management of Compensar cards, contact the client in order to invite and provide information on seminars on affiliations to the box and portfolio management and different types of events; Sale of reservations for Compensar's Lagomar and Lagosol hotels.
Major achievementBest campaign performance