I was in charge of the E2E of the digital sales flow, this included the entire UX/UI part.

Responsible for leading the CRM transformation project from the strategic perspective of the business, with the aim of reducing times and improving customer service processes. Supervise the test table to guarantee conformity between what was requested and what was delivered in development. Define, review and approve new processes in accordance with system changes. Manage a team made up of Huawei and Movista personnel