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Yonatan Cano

Support Analyst & Help Desk
Skills
(Self-evaluation)
Languages
Professional profile

Computer engineer specializing in computer security, ability to work as a team under reference frameworks and current standards, applying best practices to generate value to the IT area and by correspondence to the organization.

Work experience

Support Analyst And Help Desk
tdm | November 2016 - Present (10 years)
Used skills

Platform management (DLP, Fortinet Firewalls, Kaspersky antivirus, etc.)

Major achievement

• Migration from G Suite platform to Office 365

System Assistant
autonorpe s.a.s | February 2014 - November 2016 (2 years 9 months)
Used skills

MySQL database administration. • 7/24 support for points that operate 24 hours a day. • Perform required reports from the database. • Maintenance and configuration of servers. • Administrative and accounting software support (CONTAI) • Control of email accounts. • Detention and improvement of software and hardware failures. • Solution of novelties and inconsistencies of the parking system. · License management

Major achievement

Technological renewal in purchases or updates of hardware and software.

Education experience
Computer Science
Universidad catolica del norte | Undergraduate
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