Service Leader for Banistmo Panama client, guarantee the management and delivery of quality IT services through agile practices, lead and manage human talent in development teams, application infrastructure, platforms, cloud, IT continuity and agile facilitators, generating value to the client, allowing to enable and maintain solutions, as well as the transformation and support of IT services, ensuring availability and sustainability.
Major achievementImplementation of knowledge management strategy through Sharepoint, with chatbot development and notification system
Administration and support of Bancolombia's Windows - Linux distributed platforms in the different environments, management, approval and follow-up of change orders, incidents, events and infrastructure problems and corporate and business support applications, participation in transformation projects with agile deliveries through the use of Scrum methodology.
Major achievementBot implementation for Bancolombia's VSTI, with Azure and IBM cloud using AI. Bancolombia application migration from CPD Panama-Colombia
Plan, organize and guarantee the correct functioning of the company's information systems and technological infrastructure, lead the technical staff in charge, make backup copies of the information in the company, comply with regulations and procedures for the use of HW and SW and support in technological implementation processes.
Major achievementFortinet perimeter security implementation. Design and commissioning CPD in new headquarters. Migration DC, AD. Deploy Google Apps