Johanna Severiche
Counselor
Professional profile
Johanna is a hard worker with a strong desire to learn and excel in her workplace. She currently works as a bilingual customer service representative.
Work experience
Site Resident
creando espacios | January 2020 - Present (6 years 10 months)
Used skills
Order materials on time and review tasks assigned to teams.
Major achievementResponsible for the correct execution of the work.
Bi-Lingual Customer Service Representative
intouchcx | January 2020 - Present (6 years 10 months)
Used skills
Assist customers with shipment tracking and finding effective solutions.
Major achievementExplaining complex procedures through assertive communication.
Bi-Lingual Customer Service Representative
teleperformance | January 2019 - December 2019 (11 months)
Used skills
Active listening to understand the problem and find effective solutions.
Major achievementWorking with confidential and sensitive customer data.
Education experience
Bachelor 39 s Degree
Emmanuel school | High School
Emmanuel school | High School
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