Assisting customers to process orders, update account info, make payments and refunds, always providing excellent customer service aimed at satisfaction.

Customer service, order processing, account updates, payments, refunds, bilingual support.

Prepared activity schedules, coordinated analysis and interpretation of satisfaction surveys, updated road execution databases using Excel.

Project coordination, data analysis, survey interpretation, database management, Excel.

Assisting customers with mobile/data service issues, tracking purchases/orders, payments, refunds, always providing excellent customer service.

Customer support, problem solving, mobile/data services, tracking orders, payments, refunds.