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Carlos Alexander Luengas Cartagena
Customer Service Analyst
Professional profile
Work experience
Executive Consultant For Customer Service
grupo accionplus – proyecto claro colombia
|
October 2025
-
May 2026
(7 months)
Used skills
Technology
Sales
Customer service
Projects management
CRM
Project management
Business relationship
Retention
Strategic communication
Loyalty
Pqr/pqrs
Customer Service Analyst
promoambiental distrito e.s.p.
|
February 2022
-
October 2025
(3 years 8 months)
Used skills
Excel
Customer service
Sap
Document management
Projects
Kpis
Continuous improvement
Strategic communication
Pqr/pqrs
Customer Service Professional
organismo de inspecciones técnicas de colombia (oitec)
|
September 2020
-
August 2021
(11 months)
Used skills
Sales
Optimization of processes
Kpis
Pqrs
Strategic communication
After-sales
Team coordination
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Education experience
Human Talent Management Technologist
Servicio nacional de aprendizaje (sena)
| Technician
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Andres GPT
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