Johanna A. Martinez Rodriguez
Technical Support Agent
Professional profile
Tourism and hotel administrator with experience in event coordination, travel management and customer service. I am organized, with communication and problem-solving skills, seeking to contribute to the success of a dynamic team.
Work experience
Technical Support Agent
foundever colombia | August 2020 - October 2024 (4 years 2 months)
Used skills
Diagnose and resolve technical hardware and software problems, train users in proper use of terminals and customer service.
Major achievementProvide support to users in the use of terminals and associated systems.
Au Pair
aupair care | January 2018 - February 2020 (2 years 1 month)
Used skills
Coordinate activities and provide detailed customer service and security.
Major achievementProvide high quality physical and emotional care for children.
Events Executive
club de banqueros y empresarios | September 2014 - August 2017 (2 years 11 months)
Used skills
Coordination of staff for event logistics and customer service.
Major achievementPreparation of quotes for social and corporate events.
Education experience
Academic Bachelor
Institucion educativa la floresta | High School
Institucion educativa la floresta | High School
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