Carlos Guillermo Guerra Almanza
Mobile Commercial Advisor
Professional profile
Public Accountant specialized in financial management, with more than 10 years of experience in leading critical areas within the financial sector. My expertise encompasses advanced treasury management, deep financial analysis, and optimization of accounting processes
Work experience
Increased my deposit portfolio by 45% by leading a customer loyalty program and improving customer service processes.
Major achievementIncreased the volume of loans by 30% in the first year by implementing a customer segmentation strategy.
Designed and executed a comprehensive security plan in the branch, achieving a 90% reduction in fraud cases.
Major achievementAchieved 95% success in complying with the commercial management plan through strategic planning.
Increased customer satisfaction by 40% by optimizing personalized service processes.
Major achievementReduced cash errors and losses by 70% by implementing a rigorous control system.
Education experience
San martin university foundation | Undergraduate
