● Receive calls from customers, requesting changes in payment methods, explanation of bills, making payments, reactivation of services, cross-selling, offering home insurance packages, bill adjustments.

Receive calls from clients, requesting changes in payment methods, explanation of invoices, making payments, reactivation of services, cross-selling, offering home insurance packages, invoice adjustments.

Follow up by telephone with people who have presented situations related to COVID-19, contact people who have arrived from abroad, whether they speak Spanish or English, to follow up on symptoms, clinical data and medical history, as well as provide them with advice and recommendations on preventive isolation if necessary.