Performed SRE with ITIL, monitoring (Grafana, GCP logs, Splunk), incident management, automation (Terraform, Bash, Python, Jenkins, AWS CloudFormation), collaboration (GitHub, Rally), metrics definition (AppDynamics), debugging (Linux, Windows, Splunk, Grafana, GCP logs).

Led SRE and ITIL system ownership for critical Sabre product. Automated infrastructure with Terraform, Bash, Python, Jenkins, GCP, AWS. Monitored with Grafana, Splunk, AppDynamics. Incident response and cloud issue management.

SRE for Sabre client. Designed/implemented cloud solutions, defined monitoring, automated incident resolution, troubleshooting, process improvement, documentation, capacity analytics, SLI/SLO monitoring.

Consulted for Sabre Inc. on SRE and cloud. Designed secure, scalable cloud solutions (AWS, GCP, Terraform, Jenkins). Automated incident resolution, improved processes, defined runbooks, monitored SLIs/SLOs.

Built IT support services, managed incidents, optimized on-call, documented incidents, maintained AWS infra, automated with Ansible/Terraform, set up Jenkins pipelines.

SRE for Latam Airlines client. Built/monitored IT services, managed AWS infrastructure (RDS, EC2, CloudWatch, IAM, Route53), automated with Ansible/Terraform, set up Jenkins pipelines.