Coomeva EPS client. Functions: Manage cases related to updating the data of members of the PAC (supplementary care plan) Create users in the database for new consultants and providers. Adjust inconsistencies in billing and payments by running scripts and procedures in Oracle DB. Tool: TOAD 11.5, oracle 10g, mr ticket creation platform. Coo, internal PAC platform developed in Laravel PHP. You register the cases that I brought
Major achievementHelp clear back cases from 2020 due to issues during the pandemic to
Maintain the correct functioning of the technological infrastructure of the company, manage and provide support on the ERP which is developed in PHP and MySQL, take weekly backups of the databases of the different applications, manage everything related to the server (windows server 2012 R2) and corporate email accounts in microsoft 365. Implement new functionalities to the virtual campus (moodle v 3.8,2) in order to centralize all academic in one
Major achievementTrain staff on the use and good practices when handling databases and moodle
UAT: Test HughesNet information systems using the testlink platform, Level 1 Support: Support hughesNet distributors and workers
Major achievementComply month by month on time with the requirements imposed by the client