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Alejandro Chaves Gálvez

National Application Support Analyst
Skills
(Self-evaluation)
Python 80%
PHP 80%
PostgreSQL 80%
MySQL 80%
Office 70%
Languages
English:
  • Reading
    70%
  • Writing
    70%
Professional profile

Work experience

Analista Nacional De Soporte Aplicativos
acción del cauca s.a.s | March 2021 - September 2021 (6 months)

Coomeva EPS client. Functions: Manage cases related to updating the data of members of the PAC (supplementary care plan) Create users in the database for new consultants and providers. Adjust inconsistencies in billing and payments by running scripts and procedures in Oracle DB. Tool: TOAD 11.5, oracle 10g, mr ticket creation platform. Coo, internal PAC platform developed in Laravel PHP. You register the cases that I brought

Major achievement

Help clear back cases from 2020 due to issues during the pandemic to

Director You
corporación giq | January 2021 - February 2021 (1 month)

Maintain the correct functioning of the technological infrastructure of the company, manage and provide support on the ERP which is developed in PHP and MySQL, take weekly backups of the databases of the different applications, manage everything related to the server (windows server 2012 R2) and corporate email accounts in microsoft 365. Implement new functionalities to the virtual campus (moodle v 3.8,2) in order to centralize all academic in one

Major achievement

Train staff on the use and good practices when handling databases and moodle

Junior Systems Analyst
alltic s.a.s | May 2019 - September 2020 (1 year 4 months)

UAT: Test HughesNet information systems using the testlink platform, Level 1 Support: Support hughesNet distributors and workers

Major achievement

Comply month by month on time with the requirements imposed by the client

Education experience
Computer Science
Fundación universitaría católica lumen gentium | Undergraduate
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