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Sergio Andrés Pérez Reina

Skills
(Self-evaluation)
Active listening 90%
Empathic communication 85%
Working under pressure. 85%
Assertive communication 85%
Persuasive ability 80%
Languages
Professional profile

Work experience

Asesor Convergente Servicio Al Cliente
tlmark cali | January 2023 - March 2023 (2 months)
Used skills

Customer service advisor, transfers of claro hogar services, first contact solution for customers with the intention of unsubscribing or canceling their internet, telephone and television services.

Collections Executive
sya servicios y asesorias s.a.s | September 2022 - October 2022 (1 month)
Used skills

Customer service advisor, preventive collection, first contact solution for clients with arrears of 30 and withholding for Scotiabank Colpatria credit cards.

Education experience
Other not Specified
Sena | Technician
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