Coordination of work groups, Training of new personnel, Update of directory, Generation of reports and work process reports, Support in configuration of corporate emails and installation of business applications.

Remote support, on-site attention to end users, preventive and corrective maintenance, installation of business applications, office installation and configuration of Outlook, McAfee antivirus installation and update, Discovery agent update for inventories, Remedy tool ticket management. Administration and management of the data center, Monitoring of Servers, Switches, Routers, Firewall, Air Conditioning.

Administration and management of Backup policies, TSM Software version update, Backup mesh execution report, Creation and deletion of users, Maximo tool ticket management.