Commercial attention and technical support to installation and repair professionals in Tigo Telecomunicaciones home services, including Internet, television and telephone line. My role involves validating the status of orders, route assignment, infrastructure management and guaranteeing the adequate provisioning of equipment through the company's applications and tools, with knowledge of HFC and Fiber Optic networks.

Remote advice and support in the field of telecommunications services, with a focus on guaranteeing optimal signal operation for Internet, television and telephone. My work has extended to supervising and solving problems related to terminal equipment and infrastructure used in the provision of services, ensuring the continuity of service transportation and customer satisfaction in a dynamic and constantly evolving technological environment.

Compilation of information and photographs of works in progress, for INVIAS reports, guaranteeing accuracy in documentation. Also, I have effectively managed petty cash, maintaining accurate records and ensuring responsible management of financial resources.