Paola Andrea Medina
Bank Pqrs Assistant
Professional profile
Administrative Assistant and International Business student with extensive experience in customer service in person and by phone, resolving PQRs in the financial sector, filing, payroll settlement, and excellent office management skills.
Work experience
Bank Assistant
bancoomeva | November 2023 - February 2025 (1 year 3 months)
Used skills
Responded to PQRs from clients, associates and government entities, in relation to the Bank.
Major achievementTelephone customer service for Bancoomeva clients.
Administrative Assistant
vidrialuminios la casona | August 2020 - June 2023 (2 years 10 months)
Used skills
Accounting management, generation of TO, production and installation area scheduling, petty cash management.
Major achievementTelephone and in-person customer service.
Administrative Assistant
restaurante y cenadero el bochinche | September 2015 - May 2020 (4 years 8 months)
Used skills
Correspondence management, payroll processing, customer and supplier service.
Major achievementCashier and Customer Service Call Center.
Education experience
Bachelor
Inem “jorge isaacs” | High School
Inem “jorge isaacs” | High School
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