Follow up on the actions of active cases, informing the Lawyer of each of the changes, receiving clients and providing them with the information they require, preparing legal documents, transcribing hearings and memorials, receiving correspondence, scanning and filing documents, writing emails. Additional keep track of requests, appointments, pending payments, missing supplies and important emails for the processes.

I acquired knowledge about the processes, characteristics and various aspects related to Labor Law. Improved office efficiency through the digital and physical organization of active processes.

Manage the requests of clients who acquired a loan with the organization, according to this, they delivered the account statement, peace of mind, discount, payment agreement as appropriate, additional responses to complaints and claims by verbal and written means. On the other hand, it trained the apprentices who entered to carry out their internships with the same functions, reporting to the portfolio analyst.

I met the parameters established in accordance with the organization to deliver responses to clients.