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Ehiler Criado Rangel

Psychologist | HR | Industry and trade relations
Skills
(Self-evaluation)
Team motivation 100%
Creativity 100%
Transversal skills 100%
Social skills 100%
Sales management 95%
Communication 95%
Sales strategy 90%
Budget management 90%
Microsoft power bi 50%
Languages
English:
  • Speaking
    70%
  • Reading
    70%
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Professional with training in Psychology, technician in Industrial Relations and Personnel Administration, graduates in Educational Psychology and Neuropsychopedagogy. Competent in identifying, transforming and innovating procedures to optimize organizational efficiency. Skills in customer orientation, interpersonal relationships and work planning. Results-oriented approach and commitment to confidentiality

Work experience

Commercial And Operational Director
grupo calyf s.a.s | September 2021 - February 2024 (2 years 5 months)
Used skills
Junior Commercial Executive In Quality And Service
teleperformance | February 2019 - July 2020 (1 year 5 months)
Used skills

I optimized administrative processes, created web formats to facilitate store processes and area management. I designed tools that innovated customer management on social networks.

Major achievement

I led a team of 50 people, achieving monthly business goals of 90% and annual growth of 15%. I developed effective commercial actions, negotiations and successful business closures.

Human Management Coordinator - Rrhh
jardin infantil rayitos de sol | January 2015 - June 2018 (3 years 5 months)
Used skills

Monitoring goals, meeting objectives and managing key performance indicators. Work under pressure, database management and team leadership.

Major achievement

Collection management, negotiation, business closing, conciliation, collection and problem resolution. Commitment to excellence in customer service and quality assurance.

Education experience
Bachelor of Business and IT
Colegio distrital san gabriel | High School
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