Diego Andres Montiel Hernandez
Representante De Servicio Al Cliente Bilingüe
Professional profile
Proactive professional in finance and international business , skilled in customer service , communication , teamwork , project leadership , and financial analysis . Intermediate English proficiency and adaptability
Work experience
Customer service and document management. Answered inbound and outbound calls, handled specific cases to provide solutions to customers.
Major achievementProvided bilingual customer service, managed documentation, handled inbound/outbound calls, and resolved customer cases using communication and CRM skills.
Customer service and document management. Answered inbound/outbound calls, handled specific cases, processed payments, provided technical support, scheduled visits.
Major achievementDelivered bilingual customer service, managed documents, handled calls, processed payments, provided technical support, and scheduled visits, using CRM and communication skills.
Contacted and managed stakeholders, renewed processes, verified compliance, provided information to other areas.
Major achievementSupervised operations, managed stakeholder processes, verified compliance, and provided information to other areas, demonstrating leadership and communication skills.
Education experience
University of cordoba | Profesional
