B.A. degree in Modern Languages. Experience as bilingual administrative assistant for senior management providing support to several executives simultaneously, translator, bilingual customer service representative, support for IT and marketing dept.
Back-office support for Office Manager. Support for the senior management and 10 executives simultaneously. Support for IT department based in USA with the processes of the Colombia Office and custody of equipment. Arrangements for national and international travels and accommodations. Calendar management. Management of meetings and appointments. Translation of corporate documents. Control of executives travel expenses. Relationship and communication with suppliers.
Translation of corporate documents. Support as interpreter in calls and visits of foreign executives and clients. Copywriter as support for the marketing management in developing communication contents for printed and digital platforms. Appointed as Local Intranet Manager. Back-office support to the general manager. Organize information for monthly reports to be sent to the parent company. Calendar management. Management of meetings and appointments.
Bilingual customer service on conflict resolution with the acquired services. cross-selling