Effectively manage the Cafam Integral Card, where family subsidy resources are deposited. Carrying out timely efforts to improve control, execution and processes. Supervision of PQRS care, payments, subscriptions and reconciliations with the different actors in the provision of the service, management of improvement projects in the operation and implementation of control tables and monitoring of daily management.

Responsible for the management and development of the value offer of the products and solutions in charge, comprehensive management of projects on new and current products.

Products in charge: Dynamic Currency Conversion (DCC), Electronic Collection of Public Services in digital channels of financial entities

I developed a program to organize the main industrial client Drummond Mina and be able to guarantee timely fuel deliveries, in addition to this I managed the control over the statistics

Named as Service Hero (best employee in Latin America) for the improvement in efficiency and effectiveness with the Drummond client