Seasoned CCM specialist with 12 years of IT experience , 10+ years hands-on with OpenText Exstream , Quadient Inspire , and StreamServe . PMP and OpenText Exstream Developer certified . Proven in end-to-end CCM solutions for insurance and financial clients
Handled migration to OpenText Exstream, generated AFP/PDF outputs, built reference files, configured job processing, and supported deployment.
Major achievementMigrated print files from Mainframe to OpenText Exstream, implemented Newgen PDF archival, Lambda MFT, and job orchestration.
Managed team, developed forms in StoryTeller, implemented job scheduling, integrated web apps, and executed system upgrades.
Major achievementLed Exstream team, installed and configured StreamServer, developed forms, integrated with Case360, managed version upgrade.
Analyzed templates, created design docs, developed interactive templates, implemented document assembly and provided training.
Major achievementLed template analysis, developed Quadient Inspire and Exstream applications, delivered complex forms using XML and XSLT.