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Juan Jose Huergo Molina

call center agent
Skills
(Self-evaluation)
Punctual in deliveries 99%
Resolution 90%
Assertive communication 80%
Commercial aggressiveness 70%
Languages
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

I am a responsible person, punctual in my schedules, I know how to listen and talk to clients, I communicate assertively and with a lot of respect.

Work experience

Trainer
gnp sa | June 2023 - February 2024 (8 months)
Used skills

I played the role of training the operation's agents in their commercial skills and updating sales policies, formed the groups to start the process in the company and carried out audits of the agents' calls to provide respective feedback.

Call Center
gnp | January 2022 - June 2023 (1 year 5 months)
Used skills
Major achievement

Best advisor in 3 months

Education experience
Business Administration
Icar | High School
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