Valentina Uruena Higuita
Agente Bilingüe - Call Center
Professional profile
Technical bachelor in environmental management , university student of Modern Languages and Foreign Trade ( 7th semester ) , with near-perfect command of English ( B2/C1 ) , French ( B1/B2 ) , and German ( A2 ) . Experience in teaching , translation , BPO , customer service , and recruitment
Work experience
Worked as assistant in catalog sales for magazines, influenced by family member. Gained sales and communication experience.
Major achievementAssisted in catalog sales for various magazines, developing sales and communication skills.
Provided customer service and scheduled appointments and medical transportation.
Major achievementScheduled appointments and medical transportation for clients.
Handled customer service and billing inquiries for a security home system company.
Major achievementCustomer service and billing for a home security system company.
Education experience
Universidad ecci | Profesional
