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Juanita Velásquez Pérez

Undergraduate Analyst
Skills
(Self-evaluation)
Active listening 95%
Flexibility and adaptation 95%
Assertive communication 95%
Problem resolution 90%
Decision making 90%
Creative thinking 88%
Critical thinking 88%
Customer service 80%
Languages
English:
  • Speaking
    70%
  • Reading
    70%
  • Writing
    70%
Portuguese:
  • Reading
    70%
  • Speaking
    70%
Professional profile

Business Administrator, Marketing Specialist, with knowledge in sales, trade marketing, logistics, market research, innovation, customer service, digital marketing, service design, CX, UX, benchmarking and customer centric.

Work experience

Undergraduate Analyst
universidad eafit | February 2020 - Present (6 years 9 months)
Used skills

Plan and execute the commercial strategy towards high school graduates to achieve conversion in the different cities of the country. Generate reports and alerts on budget compliance to take corrective actions in the strategy and be able to comply with the figure provided by the university. Create and execute the communication and media plan for each tactic of the commercial strategy. Being part of the creative process of the kv, graphic pieces, grills, landing, naming workshops.

Major achievement

Fulfillment of the goal of enrolled over 100% in various cohorts. Being able to lead work cells of projects such as EPIK, updating the architecture and the contents of the website of the 25 undergraduates, EAFIT Experience and relaunching of the programs.

Product Owner
teaclick | July 2018 - February 2019 (7 months)
Used skills

Carry out a benchmark to know the value proposition, the business model and other relevant information from peer platforms. Create the product backlog under the scrum methodology to negotiate with the developer the requirements, acceptance criteria and completion of each deliverable, in order to seek to maximize the value at the lowest cost. Define the information architecture, the interface design, the content and the actions that guarantee the usability and accessibility of ux.

Major achievement

Develop the business value proposition together with an outsider.

Business Leader
valor percibido | January 2018 - May 2018 (4 months)
Used skills

After having led the Mystery Shopping measurement strategy and proposing improvement actions focused on the client, according to the findings of this technique, achieving results in conversion, retention and profitability through an outstanding service, I began to make field visits in order to market the services of design, measurement and management of the user experience by the company.

Major achievement

Achieve 5 new customers for the different products and notice an abysmal improvement in the experience provided by each brand, adjusting more to its service protocol.

Education experience
Marketing and Advertisement
Universidad eafit | Specialization
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