Responsible for the contracting of suppliers, monitoring of preventive maintenance according to planning, income verification (CxC) and payment programming, bank management and other functions
Major achievementPortfolio collection, daily maintenance plan control, efficient communication
Bilingual specialist in the attention of customer service requirements of a North American company. Reception of Online Orders, Follow-up shipments, Price adjustments, Merchandise returns, billing problems.
Major achievementManagement of multiple platforms for the attention and resolution of problems in the established times of attention
Management and training of the commercial team of the different marketing channels. Return tracking. Design of strategies for budget compliance. VIP Customer Service, Leader of the Marketing area
Major achievementReturn and Portfolio Indices according to indicators. Resolution of logistic and administrative problems. Development of social networks and content