Provide level 1 and 2 assistance to end users and companies, diagnosis and resolution of incidents related to the company's Software, remote support, tutoring of new customers.

Interaction with native clients through telephone and chats, providing resolutions to different incidents, in accordance with customer service standards and characteristic metrics of Contact Centers.

Manufacture, Implementation and laboratory testing of sensor systems to measure environmental parameters and Installation, configuration, and commissioning of sensor networks in an early warning monitoring system.