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Samuel Andres Guzmán Otero

Help Desk Analyst
Skills
(Self-evaluation)
Automation 80%
Crm 65%
Communication 27%
Ai 26%
English 11%
English 8%
Languages
English:
  • Speaking
    60%
  • Reading
    60%
  • Writing
    60%
Spanish:
  • Writing
    100%
  • Reading
    100%
  • Speaking
    100%
Professional profile

Work experience

Help Desk Analyst
linktic | April 2026 - Present (7 months)
Used skills
Sac Agent
digital platforms | February 2025 - September 2025 (7 months)
Used skills
Regarding The Supervisor
teleperformance | September 2023 - January 2025 (1 year 4 months)
Used skills
Education experience
Student in Business Administration
| Undergraduate
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