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Angie Alejandra Soto Amaya

Customer Support Analyst
Skills
(Self-evaluation)
Support 100%
Service 100%
B2B 94%
Retention 94%
Technology 61%
Communication 29%
Languages
English:
  • Speaking
    41%
  • Reading
    41%
  • Writing
    41%
Spanish:
  • Writing
    100%
  • Reading
    100%
  • Speaking
    100%
Professional profile

Work experience

Customer Support Analyst
leal colombia s.a.s | December 2025 - Present (11 months)
Used skills
Customer Success Specialist
orbidit | January 2022 - January 2025 (3 years)
Used skills
Support Analyst
addi | January 2021 - January 2022 (1 year)
Used skills
Education experience
Technical Bachelor 39 s Degree in Occupational Health
Universidad distrital francisco de caldas | Technician
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